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A thriving truss- and frame-making business working alongside a multi award-winning hardware store have three Toyota Material Handling Australia (TMHA) forklifts and a sweeper at the heart of their daily operations.

Located in Polo Flat, Cooma, in New South Wales’ Snowy Mountains Region – roughly 100 kilometres south of Canberra – High Country Truss and Frames, and adjoining business, Cooma H Hardware, experienced exponential growth over the last 10 years thanks to Canberra’s booming building industry, and a fleet of Toyotas equipped to handle bourgeoning workloads.

Manufacturing roof trusses, wall frames and flooring systems, High Country Truss and Frames was originally opened as an extension of Cooma H Hardware.

Mirroring its staff growth from three to 20 employees over the last decade – split evenly between the two entities – the Toyota ‘engine room’ at the heart of the third-generation family run business started with a single gas-powered 32-8FG25 forklift in 2013 and two more – another 32-8FG25 and a gas-powered 3.5-tonne 32-8FGJ35 forklift – were added over a seven-year period. All three Toyota forklifts were in the fleet simultaneously in March, last year.

Left-to-right: Happy customers and siblings with their Toyota forklifts, Elizabeth, David and Jannene van der Plaat.

Duties include using the 3.5-tonne 32-8FGJ35 forklift for handling large packs of trusses and wall frames. One of the 2.5-tonne 32-8FG25s handles smaller packs in the plant and its twin is used in the hardware store for loading and unloading building materials.

High Country Truss and Frames manager, David van der Plaat, said the most recent addition to the business was a TMHA SP850 electric walk-behind sweeper 12 months ago, predominantly for cleaning the hardware store warehouse and drive-through.

“In the drive-through there are a lot of vehicles coming in-and-out, so road-grime and dirt, and dust accumulates there,” said Mr van der Plaat.

“It was one of the first of the new TMHA sweeper models at the time and it works well. The sweeper has made it so much easier to clean the floors right-up. We’re happy with how it performs.”

Mr van der Plaat said himself and his two sisters, Elizabeth and Jannene, took over the hardware business from their father’s family, who started it in the late seventies. The trio has run the hardware store together over the last 20 years.

Presiding over both businesses, Mr van der Plaat predominantly runs the truss plant – along with Elizabeth – and Jannene manages the hardware store.

The truss and frame business was built on the current site at Polo Flat – Cooma’s industrial area, 10 years ago and around five years ago the decision was made to move Cooma H Hardware there too, after designing and building the new premise we moved in two years ago as co-manager, Elizabeth van der Plaat explained.

“We had outgrown our previous hardware premises in town. Access was awkward, it was not purpose built and it was on the main street coming into Cooma so loading and unloading trucks was a daily challenge, so we amalgamated both businesses on the new site,” said Ms van der Plaat.

“Our new building is single-level, purpose built and has a big yard with plenty of storage space. It’s a fantastic store and has been recognised with awards including Hardware & Building Traders’ (HBT) Regional Store of the Year 2019. We also won Hardware Australia’s New South Wales Hardware Store of the Year, over 2500 square metres.”

Cooma H Hardware staffer operating the Toyota SP850 electric walk-behind sweeper in the drive-through area, where otherwise grime, dirt and dust would accumulate.

Ms van der Plaat said the trusses, frames and flooring systems are constructed from Hyne T2 pine timber and Multinail metal connector plates, and software. The business started out in the single residential segment and has since branched into large-scale multi-residential, with some jobs being up to 100 townhouses.

The business had some older forklifts from another brand but as they reached end-of-life, David van der Plaat was influenced for several reasons to make the Toyota switch.

TMHA area sales manager, Queanbeyan, Mark Elvins, said Toyota’s reputation for Quality, Durability and Reliability (QDR), resulting from the high standards of the globally employed Toyota Production system, was a key selling point.

“We at TMHA employ the same exacting Toyota Production System used internationally, so customers are assured of the same high levels of QDR – which is a major cornerstone of our Toyota Advantage. David liked the reliability of our brand.

“It didn’t hurt that Cooma was the first home of Toyota in Australia, because of the original Snowy Mountains Hydro-Electric Scheme, so our brand is strongly affiliated with Cooma historically and has proven our reputation for durability and reliability here since 1958.

“Another tenet of the Toyota Advantage is Lower Total Cost of Ownership and that’s something David came around to, after initially buying cheap equipment that caused him problems and ultimately cost him in the long-run. He was prepared to pay more for something quality, that would be long lasting and have a lower cost of ownership in the long-run.

“The price of a forklift is only a small part of the total costs incurred during a forklift’s operating life and our forklifts can save businesses thousands with less downtime, impressive productivity and generally higher resale values.”

Mr van der Plaat agreed that his approach to material handling equipment investment has matured since the business’ inception. “When we were starting off, we went more on price-point, but through experience we decided it was better to pay a bit more and trade that off for quality,” said Mr van der Plaat.

“Toyota’s reputation for quality preceded it ahead of our decision to purchase TMHA equipment and they have proven reliable so we added another, and another, Toyota forklift to our fleet – which wouldn’t have happened if the first and second machines had problems.

“We can’t afford downtime so we need them to be reliable. Our first one is seven years old and has proven reliable. We haven’t really had any issues with them, so we’re happy with the product.”

Mr van der Plaat’s experience with Toyota motor vehicles also instilled faith in his decision to invest in TMHA forklifts. “For 30 years, I’ve always had Toyota cars and I’ve definitely found the same reliability, quality and durability for those as has been the case with the Toyota forklifts so far.

“We’ve had three HiLuxes, two Prados, a 4-Runner and a Corolla, and never had a problem with any of them. So that definitely influenced my decision to go with Toyota Material Handling equipment, as well.

“We also considered getting a better resale value for Toyota forklifts when it’s time to retire them. We’ve always found that to be the case with our Toyota vehicles, so we’re expecting the same for our Toyota material handling machines.”

Thriving truss- and frame-making business, High Country Truss and Frames, and Cooma H Hardware, have experienced exponential growth over the last 10 years thanks to a fleet of Toyotas equipped to handle bourgeoning workloads.

Mr van der Plaat said the specification process was quite straight-forward. “I talked to Mark about what I wanted, we ran through a few things and he organised it for me. I’ve been around forklifts all my life, so I knew what I wanted and we got exactly what I wanted.”

TMHA’s Mark Elvins said another tenet of the Toyota Advantage, Nationwide Parts & Service, was applicable to the business. “We have one of the largest nationwide branch networks in Australia so we’re never far away if a customer requires us, and David is only an easy drive down the highway.”

Mr van der Plaat described TMHA support and service as being “Solid”.

“Mark is only an hour up the road if we need him, so having him located nearby is handy. The other brand we were dealing with were all the way up in Wollongong and it was really hard to get them out here in a reliable fashion. With Toyota, they’re not far up the road and they have a regular servicing cycle, and they stick to it.

“We used to have a different outfit for servicing but now we have Toyota to do all their servicing and it has been really good. It’s convenient because the one service technician can look after all the machines in a single visit and it’s easy to get parts because they stock them.

“They come in and undertake the servicing and if there’s any additional work to be done they give us a quote, and then they fix it – although there hasn’t been much in the way of non-standard work.”

Asked to pick the most prominent feature that influenced his decision to go with Toyota forklifts, Mr van der Plaat nominated his favourite value in the QDR ‘trifecta’: “Their reliability is definitely the biggest thing, for me – and I love the colour!” he said, laughingly.

For more information freecall 1800 425 438 or visit toyotamaterialhandling.com.au




In ten short years, Solution Plant Hire have transitioned from a humble start to being one of the most recognized Plant Equipment Dry Hire companies in Australia, contributing to the majority of Australia’s large civil and infrastructure projects in Sydney, ACT, Newcastle, NSW Hunter and Central Coast right through to Melbourne and greater Victoria. The business has created a strong reputation for providing unrivalled equipment and service, making its transition to stocking 100% compliant Hi Rail equipment an extremely exciting prospect for the Rail Sector. Product Manager, David Hassab is passionate about the shift. “Taking the leap into the Rail Sector with our brand-new Hi-Rail excavators is an exciting step forward for SPH. We not only have the right compliant equipment; we have the right attachments needed to get the job done!”
Kicking off the transition with Hitachi Zaxis 65USB excavators, modified with all the correct Hi-Rail gear and are designed to work both under active power on and off the tracks. SPH fitted the machines with Engcon Hitches and multiple attachments from industry recognised Harrybilt Engineering; including Tampers, Ballast sweepers, Rail scissors, Platypus grabs, trailers to suit and more. Greg, SPH Service Manager states “The real feature point on the machines are the Engcon Hitches, which allow complete 360-degree rotation of attachments, if you’re a good enough operator, it could stir your latte for you”.
Features of SPH’s Hi-Rail Excavators include:
• Engcon hitch
• Tri gauge (narrow, standard, broad)
• ARTC, Sydney Trains (TOC), and Melbourne Metro (MTM) Compliant.
• A wide range of attachments

Solution Plant Hire has one goal when rolling into the Rail Sector, and that is to make Hi Rail dry hire simple with competitive pricing and great customer service, a stalwart of the SPH Brand.
Offering the latest 100% compliant earthmoving equipment and attachments plus all the paperwork done for you before it arrives on site. 1300 774 473 or www.solutionplanthire.com.au


Hidromek 600MG Grader


Hidromek machines are designed with a focus on performance, durability, comfort and safety.
The HMK600MG is the largest model in Hidromek’s grader range, constructed with a heavy-duty frame and a standard operating weight of 18.4ton.
It comes with a Mercedes Benz diesel engine providing great efficiency, power and fuel economy with variable horsepower ranging from 187-214 HP.
The hydrostatic cooling fan, which can operate at variable speed depending on the engine temperature, automatically operates in the reverse direction, ensuring the cleaning of the cooling system and thus increases efficient operation.
Thanks to the closed centre electro-hydraulic valve fed by a variable flow piston pump, the hydraulic pressure can be easily adjusted, and power provided to the attachments. Thanks to its load sensing feature, hydraulic flow is provided based on the application the machine is working in. With this adjusted hydraulic flow, heating and power loss are reduced, thus increasing the performance of the machine.
The easy access hexagonal ROPS/FOPS cab provides the operator with panoramic visibility. Some of the in-cab features include a 7˝ TFT information screen, multi-functional device holder, heated air-suspension seat, fully heated windows, powerful air-con and adjustable steering column.
Headlights, working lights, day lights and rear lights are all LED.
The machine uses the Opera Control System and is operated by steering wheel, joystick control steering and blade motion joystick control. It has 8 forward-8 reverse gears. Thanks to the FNR button on the joystick, operating comfort is increased with one-button easy gear selection and cruise control.
The HMK600MG motor grader has a tight turning circle and high manoeuvrability thanks to its high front wheel tilting and 20 degree articulation. The articulation joint between the front and the rear chassis is supported with a tapered roller bearing.
The machine has a wide service area for easy maintenance.
Optimum blade angle rolls the cut material over the blade to avoid unnecessary power consumption. The kinematic design of the blade tray allows the blade to be positioned 90 degrees to the right or left for various applications such as slope cutting, trench digging and levelling. The reinforced blade tray is equipped with Teflon wear plates.

Contact your local Hidromek dealer Onetrak for a free demo or to find out more.
Call 1300 727 520 or visit onetrak.com.au.



A five-strong fleet of new Toyota Huski skid steer loaders is the latest ‘engine room’ driving the success of one of Victoria’s largest landscaping businesses.

Warrandale Industries, a family run business based in Scoresby, Victoria, has put Toyota Huski skid steer loaders to work since its inception, as directors and brothers, Rob and Tim Buruma, explained. “Our Dad, Henk, emigrated in 1954,” said Rob Buruma. “He was a high-school teacher and started rotary hoeing and landscaping on weekends to make extra money. From that, he started the company. He bought a second-hand Mustang skid steer and Bedford tipper for $5000. It was a big decision for him.

“The second machine he ever bought was a brand-new Toyota Rassler Skid Steer when they first came out in 1985 and that was an even bigger decision for Dad, but even at that time it was a reasonable price for a machine that demonstrated good reliability.

“We’ve kept on buying Toyota Huskis ever since and the business has kept developing and growing throughout the years to become what it is today.”

Rob Buruma said his father’s call to invest in his first Huski skid steer loader was integral to the business’ growth and that to date it has bought 34 Toyota Huskis since 1985.

“That first Huski was a catalyst for our ultimate success,” he said. “It was one of the best early on things he did for the business because it really allowed it to grow. That has been a continuous trend for us.

“As the business has grown, we’ve needed more Huskis to keep up with our workflow and the large scale of our projects so we’ve added more Huski machines and currently maintain a fleet of five Huskis which we regularly change over.

Presently, Warrandale Industries employs over 40 staff and is responsible for a raft of complex, award-winning projects, including the 2018 Landscaping Victoria Master Landscapers Award, and performs many public works on behalf of the Victorian government.

Co-director, Tim Buruma explained that one of the businesses’ points-of-difference is that in addition to being specialist landscapers, they are also commercial builders.

“Essentially, we focus on large-scale commercial landscape construction projects that are detailed, varied and specialised,” said Tim Buruma. “They vary in complexity and feature across multiple disciplines, from the Advanced Tree and Palm tree relocation we did around Albert Park Racetrack, or AFL Oval construction, pedestrian bridges, public toilet facilities and bespoke playgrounds and waterparks, for example.

“We also undertake exciting projects for Zoos Victoria, many award-winning, and are currently onsite again at the Royal Botanic Gardens Melbourne with the Arid Garden redevelopment.

Toyota Material Handling Australia (TMHA) Victorian area sales manager – Huski Construction Equipment, Thomas Machar, said Warrandale Industries has an ethos of investing in its equipment in order to maximise its abilities on site. “They are a top landscaping company – they do some very high-end projects – and they use only top-quality equipment for their operators and customers,” said Mr Machar.

“They have a strategy of investing in top-quality equipment to reduce manual labour and gain efficiencies. The right equipment helps them get through their workloads faster. When you’re in their depot it’s impressive to see just how much industrial equipment they’ve got.

“Warrandale does large-scale landscaping jobs so for them the Huskis are like big, powerful, reliable wheelbarrows. They are extremely handy and useful machines to have on site in order to be used at any time.”

Mr Machar said Warrandale Industries also prefers for its equipment to be new. “They like to keep their fleet really fresh,” he said. “To that end, they turn over their Huskis every four years with the philosophy of ensuring absolute reliability and appearance. Their staff like the new equipment and the customers like it, too.”

Warrandale Industries’ latest order of Toyota Huski skid steer loaders comprised four 5SDK8s and a 5SDK5, and was a like-for-like replacement of its former fleet, as Tim Buruma explained. “We bought the exact same models from Tom back in 2015,” said Tim Buruma. “We stick with what we know and what we trust, as is the case with the Huskis. We know exactly what we need, and it has proven to be a good balance, so we saw no need to change it.”

Rob Buruma explained typical duties for the differing models: “With the 5SDK8s it’s lots of rockwork, soil, mulch, bulking-out – just general material duties.

“The 5SDK5 is smaller so it’s a bit nimbler and it’s handy for running a broom down paths on the commercial subdivisions we do. It’s also great at other jobs and we have different attachments for it such as forks and augers.”

Of the many reasons Warrandale Industries chooses Toyota Huski skid steer loaders, Tim Buruma said simplicity and operability is chief amongst them. “One of the main reasons we buy Huskis is their ease-of-operation,” he said. “They’re user-friendly, pretty straightforward, are well-balanced and have great capabilities for what we need to do.

“We have 40 staff and multiple operators, so they need to know how to use them. We have a training system we use and we stick with that. Also, Toyota doesn’t make massive changes to the newer models so that keeps the functionality familiar.”

Tim Buruma said another reason they prefer Huskis is their quality and reliability, traits that TMHA describes with the acronym QDR (quality, durability and reliability).

“They’re also a reliable machine,” he said. “We’ve never had any mechanical failures. We’re not exactly kind to them when they’re at work, but they’re a good, tough little machine.”

Warrandale Industries has also been a longstanding customer for other Toyota machines including passenger vehicles, four-wheel drives and Toyota forklifts. “All those vehicles have also proven reliable,” said Rob Buruma. “That’s what we look for: something that’s reasonably priced, reliable and stands the test-of-time.

“We also look for a good return on our investment when we feel it’s time to replace them.

“They’re not expensive for what you get out of them and what we trade them in for. The benefits we get out of the Huskis over the years we use them before rolling them over is pretty impressive.

“That’s another reason why we’ve stuck with Huskis for so long: we always get good performance and we also get a good deal out of them.”

As is the case for all businesses these days, safety is a paramount concern for Warrandale Industries and Tim Buruma said the Huskis tick a number of boxes in that regard. “They have very good visibility from the operator’s seat, so that’s an important safety consideration,” he said. “Also, they’re compact little machines on site. They don’t have large extensions hanging a long way out from the body that are more likely to accidentally hit things when they turn. Also, they’re nimble. They have excellent manoeuvrability and an outstandingly tight turning circle.”

In conjunction with skid steer loaders, the Huski Construction Equipment range also comprises scissor lifts with platform heights ranging from 5.72m to 9.68m, and a selection of mini-excavators including a 1.3-tonne short-radius machine and six zero tail swing models ranging from 1.6 to 6 tonne.

For more information freecall Toyota Material Handling Australia on 1800 425 438 or visit huskiconstructionequipment.com.au


Clamping Down On Safety



The first goal of every business should be to ensure that all employees finish their shift safely without minor or major accident.  McCormack Industries is providing an attachment so workers can handle pipes without the risk of injury, and arrive home to their families safe and sound.

Most trucking companies as well as specific industry such the gas sector now have to deal with the transportation of pipes on a daily basis.  The movement of pipe or cylindrical stock may include lifting, lowering, carrying, holding and restraining.  Pipe movement may be hazardous depending on the type of pipe being handled, the nature of the task and conditions of the work site.  This task often requires someone to be in a potentially dangerous position if there is sudden movement of loads.  The Bi-Fold Pipe Handler reduces the risk and eliminates the worker being put in these dangerous situations.

The McCormack Industries Bi-Fold Pipe Handler is specifically designed to handle long pipes and poles safely and securely.  The two folding arms allow it to clamp small and large diameter pipes effectively, while also retracting to allow the attachment to be used as a conventional pallet fork frame.  The hydraulic system is set up so that the arms will not release the load off the tynes even if the machine shuts down.  The tynes, shaft and all pins are made from high tensile steel to ensure load safety.


  • Australian owned, engineered and manufactured
  • 1 year warranty
  • Bi-Fold Pipe Handler operates as pallet fork as well as pipe handler
  • Bi-Fold Pipe Handler available with optional pipe bundling hooks, noise reduction pads and hydraulic fork positioning available
  • A range of models to suit 2”- 36” pipe
  • Up to 8000Kg lift capacity as stand-alone pallet fork
  • Up to 6000Kg pallet fork capacity when clamping objects
  • Suitable for wheel loaders and telehandlers


For more information call 1300 LOADER, 1300 562337 or visit mcind.com.au

The Transformation Toward Electric and Hybrid Construction Equipment


What’s the next big thing? It’s hard to say in a world that’s rapidly changing and getting harder to predict each year.

In an age where information is king, we need to use it to predict what’s next. That’s why Volvo Group have identified three future technologies we think will ride the next wave: connectivity, electromobility and automation. We see a convergence of these three new technologies, and we’re using them to work on future worksites that are more sustainable, more connected and more efficient than ever before.


Volvo Construction Equipment (Volvo CE) may have helped Volvo Group reach a major milestone with 1 million connected assets, but it is already asking ‘what’s next?’ Catrin Nilsson, Manager, Connected Solutions Platform at Volvo CE, explains why this is a pivotal time in the company’s connectivity journey.

o Volvo Assist Programs & Co-Pilot Display: These in-cab productivity services from Volvo CE (Dig Assist, Haul Assist, Load Assist, Compact Assist) help operators be more productive, efficient and safe. With Haul Assist, for example, we can tell an operator in real-time how much weight is in the back of his truck so he knows when he’s fully loaded. He’ll also know when he’s overloaded and can avoid unsafe situations. We also transmit this information to his head office so they know the production rates in real-time. Volvo Dig Assist tells an excavator operator where he is and how deep to help him dig a trench or profile that he sets up on an in-cab tablet. Fewer mistakes upfront lead to higher efficiency and more accurate work — plus, the jobsite is safer.

o Uptime Centres: By having machines connected, we can monitor data on individual units as well as an entire fleet. This benefits our customers because we can analyse the data and learn more about our equipment, such as determining whether there are correlations between different types of equipment failures, duty cycles and more. Gathering data constantly strengthens our predictive analytics, enabling us to let our customers know when something is going to be a problem before it happens. Keeping customers up and running — and decreasing maintenance costs and downtime — leads to more efficient sites.


o At Volvo CE, we have a hybrid loader called the LX1. The engine is half the size of a conventional loader — it has a 600-volt supplementary drive. But, more importantly, it’s a 20-ton loader that can do the work of a 25-ton loader. We were able to do this by taking up the axle and replacing it with two compact hub drives. That allowed us to lower the lift unit and give it a lot more capacity. The combination of the more efficient hybrid drive and more capacity makes this loader over 50% more efficient than a conventional 20-ton loader.
o At Bauma 2019, Volvo CE unveiled two fully electric machines: the ECR25E compact excavator and the L25E compact wheel loader. They’re 48-volt machines that an operator can plug in at night or over lunch, charge, then get to work — and they operate the same as a conventional machine.

o Volvo CE also developed the HX02, an automated 15-ton hauler. It uses what we call a “swarm concept,” which means we use many small machines very carefully coordinated on the site rather than two or three large machines. The trend in the past has always been to go bigger and bigger with higher-capacity machines because it was more efficient. We’re now finding, because of battery, power and site limitations, that it’s better to utilize more machines around the site.


Volvo Construction Equipment Technology

Bringing Them All Together
Volvo CE and its partner Skanska drew on the emobility and automation expertise of the Volvo Group and created a research site in Sweden called the Electric Site. It aimed to electrify each transport stage in a quarry — from excavation to primary crushing, and transport to secondary crushing.
With electrification, a lot of the benefits aren’t actually in the machine. While we made them more efficient and reduced some costs, the significant advantage is in how the overall site operates.
At the Electric Site, we replaced a 50-ton diesel-powered wheel loader with a 20-ton hybrid loader; three 40-ton articulated haulers with eight 15-ton autonomous articulated haulers; a 70-ton diesel-powered excavator with a grid-powered excavator; and a diesel-powered crusher was converted to draw power from the electric grid. Our goal was to reduce CO2 emissions by 95% and the total cost of operations by 25%.
Our tests showed a 98% reduction in carbon emissions, a 70% reduction in energy costs and a 40% reduction in operator costs — and together, these results support the potential for more than a 25% reduction in the total cost of operations. The results also show that the Electric Site project is a big step toward helping Volvo CE achieve its future vision: worksites that are ten times more efficient, with zero accidents, zero unplanned stops and zero emissions.
From a concept point of view, the Electric Site has proven very valuable as it relates to utilizing connectivity, electrification and automation. But a reminder, this was a 10-week trial — it didn’t happen in one day. A lot of logistics went into getting this site to work, which is the exciting part. As we work to electrify more sites and use newly automated machines, our way of working must adapt to these emerging technologies.

An Exciting Future for Construction
There are a lot of key change drivers that will disrupt many of our industries. Still, we know the technologies that can deliver appropriate solutions, and how “traditional” sites and jobs may be affected. Companies like Volvo are investing heavily to bring more new solutions like these to solve tomorrow’s challenges.
While the construction industry in general has sometimes been slow to adopt (and adapt to) new technologies, our goal is to not only embrace them but to use them to our full advantage — otherwise, companies like ours risk being pushed out by substitute solutions from entrant companies. The jobsites of the future will require evolution and adaptation as our world continues to change around us at a rapid pace — but we think it’s a future that’s very exciting.


For more information visit cjd.com.au




eiengineering was established in 2008 with the aim to make a significant difference in the earthmoving industry, manufacturing buckets and attachments that deliver the best in performance, cost efficiency and durability.

They are a small Australian company who takes pride in their products utilising their extensive engineering knowledge and experience. They design and manufacture a large range of high performance buckets and attachments to complement the latest in OEM technology. The team at eiengineering refuses to compromise on design, materials or workmanship in order to deliver the most leading edge attachments for the industry.

Earthmoving Machinery is constantly evolving and becoming smarter and more efficient with each and every model. The same cannot be said about the attachments, as traditional old school style buckets are still being sold with the latest machines. eiengineering are constantly investing into research and development in order to be the leaders in bucket and attachment technology. Their buckets and attachments are designed to deliver greater productivity to help customers get the job done faster, subsequently reducing their running costs.

eiengineering products are tested and proven with numerous digging tests using the same operator in the same machine digging in the same ground with only the digging bucket being different. In each and every test, eiengineering buckets outperformed the competitors by delivering 30 – 73% greater productivity. With a bigger breakout, more power through the ground and less drag, eiengineering buckets will enhance the performance of your excavator. This means less stress on the machine achieving more work in less time reducing fuel consumption.

eiengineering are not an importer.

eiengineering are not a reseller.

They make their own and are proud of it.

Contact eiengineering for a free onsite demonstration of their digging buckets today on 1300 852 820 or visit eiengineering.com.au

Coping in an Uncertain World – Lessons from The Stockdale Paradox


During the first lockdown, many faced struggles around business shutdowns or restrictions, homeschooling our children, caring for elderly parents, the loneliness of isolation and anxiety around the unknown.

How did you make it through? Did you focus on the positives, like the much-needed break from your fast-paced life? Or perhaps you had more time to cook, read, exercise, or engage in a hobby you hadn’t found time for in years? Some of us looked to the future and planned a September family holiday for when we hoped things would be back to normal.

But what now? As a second lockdown is in place or looming, the lack of control we have over our circumstances seems especially unnerving. All the hard work to re-open our businesses, the joy of getting our kids back to school, and the socialising with friends and family has been taken away from us after such a short reprieve. So how do we approach this situation a second time? It is in times of crisis that we look to lessons from those who have endured far more brutal hardships and survived, and there is certainly a lesson to be learned from the story of THe Stockdale Paradox – but what is it?.

James C Collins, author of the book “Good to Great” says “The name refers to Admiral Jim Stockdale, who was the highest-ranking United States military officer in the “Hanoi Hilton” prisoner-of-war camp during the height of the Vietnam War. Tortured over twenty times during his eight-year imprisonment from 1965 to 1973, Stockdale lived out the war without any prisoner’s rights, no set release date, and no certainty as to whether he would even survive to see his family again. He shouldered the burden of command, doing everything he could to create conditions that would increase the number of prisoners who would survive unbroken, while fighting an internal war against his captors and their attempts to use the prisoners for propaganda. At one point, he beat himself with a stool and cut himself with a razor, deliberately disfiguring himself, so that he could not be put on videotape as an example of a “well-treated prisoner.” He exchanged secret intelligence information with his wife through their letters, knowing that discovery would mean more torture and perhaps death. He instituted rules that would help people to deal with torture (no one can resist torture indefinitely, so he created a step-wise system–-after x minutes, you can say certain things–-that gave the men milestones to survive toward). He instituted an elaborate internal communications system to reduce the sense of isolation that their captors tried to create, which used a five-by-five matrix of tap codes for alpha characters. (Tap-tap equals the letter a, tap-pause-tap-tap equals the letter b, tap-tap-pause-tap equals the letter f, and so forth, for twenty-five letters, c doubling in for k.) At one point, during an imposed silence, the prisoners mopped and swept the central yard using the code, swish-swashing out “We love you” to Stockdale, on the third anniversary of his being shot down. After his release, Stockdale became the first three-star officer in the history of the navy to wear both aviator wings and the Congressional Medal of Honor.”

It was in these brutal conditions that Stockdale developed the coping strategy that has since become known as The Stockdale Paradox. In a conversation with the author many years later, Stockdale explained that he never lost faith in the end of the story, “I never doubted not only that I would get out, but also that I would prevail in the end and turn that experience into the defining event of my life.”

When asked who of his fellow prisoners of war didn’t make it out alive, Stockdale’s response was simple. “They were the ones who said, ‘we’re going to be out by Christmas.’ And Christmas would come, and Christmas would go. Then they’d say, ‘we’re going to be out by Easter.’ And Easter would come, and Easter would go. In the end, they died of a broken heart.

This is a very important lesson. When facing adversity, you must never confuse faith that you will prevail in the end with the discipline to confront the most brutal facts of your current reality.”

So how can this be applied to our situation in today’s lockdown?

Well, it’s important that we have faith that we will come through this crisis – because we will, undoubtedly. But

We must also accept the confronting reality of the situation and actively work through our response to that. Putting in timelines and making concrete plans will only lead to heartache if this situation, which in many respects is beyond our control, takes us in another direction.

Follow and implement this simple 5 step process; –

  1. Don’t set goals or timelines to achieve results you have no control over.
  2. Set goals for meaningful tasks with short measurable timeframes.
  3. Achieve results from those things that you have actionable control over.
  4. Celebrate each small achievement and you will develop a more upbeat mood.
  5. Repeat this process step-by-step eager to celebrate the next win.

We must manage this period day-by-day, be kind to ourselves, and loosen the reigns of control we are used to gripping so tightly. If we can do all of these things, Admiral James Stockdale’s story tells us that when the sun rises on our COVID-normal, we’ll be ready.


Geoffrey Jackson is a Professional Services Business Coach, Optimisation Expert and Implementation Specialist. He works with selective second-tier businesses, multi location businesses and franchisors to scale and reach their full potential.

For more information visit CrucibleSolutionsAustralia.com


New Takeuchi Models released


Semco Equipment Sales has released new Takeuchi models; three excavators and a new compact track loader.


This new 1.7 tonne model is ideal for contractors who may be familiar with the Takeuchi TB215 and TB216 models. It has been designed for operators who are looking for a heavier machine for greater ground stability, a short-reduced tail swing and extended reach for high performance on smaller access worksites.

Featuring a longer undercarriage, TB217R has a 1,130 mm arm, 4,000 mm maximum reach and a maximum dig depth of 2,390 mm. More important, this powerful excavator, like all the range, features Takeuchi’s legendary high-quality engineering and rugged construction designed to deliver a long and reliable life of high productivity.


An update to the very popular old model TB153FR, the 6-tonne operating weight TB257FR includes many new features as well as increased performance specifications. These include a unique side-to-side boom, 105LPM high flow auxiliary output, and an updated spacious cab with automotive style interior, integrated multi-function LCD dash panel, OPG level 2 roof guard and an LED night lighting kit.

This excavator’s Tier 4 39KW engine produces a 32 percent increase in power output over the previous model, as well as a 19 percent increase in traction force/pushing power. It includes other enhancements such as a handy retractable fuel transfer pump.


Aimed at filling a gap in the market, the 7-tonne TB370 represents the debut of Takeuchi’s next generation technology. The first of Takeuchi’s “3-Series” excavators includes features such as a large touch screen control panel that enables the user to operate virtually all the machine controls from this point.


For more information visit call 1800 685 525 or visit semcogroup.com.au



Toyota Material Handling Australia (TMHA) is progressively upgrading its 300 plus-strong fleet of service vans to Toyota’s newest-generation HiAce, providing multiple benefits for its service technicians, the business’ footprint and the same high degree of service and support for its customers, nationally.

TMHA general manager – Service, Mal Paterson, said the entire fleet of HiAce service vans will be replaced with the new model, which has been completely redesigned for the first time in 15 years.

Mr Paterson said the idea to upgrade the national fleet of service vans was sparked by the new HiAce launch in 2019.

“We started a Steering Committee in mid-2019 after it was launched, which comprised service technicians, service management and workplace health and safety,” said Mr Paterson. “We looked at the configuration, the racking and drawers and sliders. We considered parts storage, oil, batteries and safety equipment. We also changed it from pneumatic to electric compressors and power tools.

Toyota Materials Handling Australia – New Toyota Hiace service van and Traigo 70 Electric powered forklift. (Photo Matthias Engesser/Narrative Post)

“We really valued the input from the service technicians that will be ultimately be using the van. Then we started testing it with our longstanding racking partner, Caddy Storage, which has been particularly helpful throughout the process.

“Caddy Storage is our exclusive partner and has a national presence but all the vans get fitted-out in Sydney.”

Mr Paterson said the first new service van has already hit the road and a further 32 will follow it in the following weeks.

The new HiAces are a combination of long wheelbase (LWB) and super long wheelbase (SLWB) variants. Both models have turbodiesel engines and automatic transmissions. “They have slightly different configurations but generally they’re the same,” Mr Paterson said. “Both models can service all TMHA brands and equipment types.”

Each model sits on an appreciably longer and wider all-new platform. The LWB is 570mm longer and the SLWB is 535mm longer than the previous-generation models. Combined with a substantially wider (up to 215mm) interior space, this ensures they maintain respectively large cargo capacities of 6.2 cubic metres and 9.3 cubic metres.

Engine efficiencies have brought increased power output and greater fuel cost- and emission- savings.

The new 130kW 2.8-litre four-cylinder turbodiesel engine offers more peak power and torque, with an increase of up to 30kW and up to 150Nm compared with its 3.0-litre predecessor.

At the same time, official combined cycle fuel consumption for the turbodiesel has been cut by up to 8.7 per cent – thanks in part to a new stop/start system – with the manual LWB turbodiesel van variant returning a figure of just 7.5l/100km2.

Both models come with the latest suite of Toyota Safety Sense driver assistance features. These include a pre-collision safety system with pedestrian and daytime cyclist detection, lane departure alert with steering assist and auto high beam.

TMHA is progressively upgrading its 300 plus-strong fleet of service vans to Toyota’s newest-generation HiAce. the entire fleet of HiAce service vans will be replaced with the new model, which has been completely redesigned for the first time in 15 years.

Further standard safety features include cruise control, anti-lock brakes, vehicle stability control, blind spot monitor, rear cross traffic alert, reversing camera, front and rear parking sensors, and up to nine airbags depending on the model.

With its new semi-bonneted design, Toyota has been able to move the engine forward ahead of the front axle and seats, providing easier access to the engine bay, improved safety and greater stability and ride comfort. In addition to a smoother ride and quieter cabin, the semi-bonneted design delivers improved handling and agility.

Designed to appeal to drivers who often spend long days behind the wheel, the new HiAce has a redesigned cabin with improved ergonomics for greater driver comfort and convenience.

The new cabin is easier to access, has a lower seating position, features height-adjustable driver’s seat, tilt and telescopic adjustable steering wheel with controls for the audio, infotainment and cruise control systems, manual air conditioning and extensive storage.

It also has a completely redesigned dash that provides significant ergonomic advantages.

With only one van presently on road for service, driver feedback is limited, yet encouraging.

“So far, feedback has been positive. We’re hearing it drives really well – it’s nice to drive – and that it’s very comfortable. Also, about the improved access to tools and parts which boosts efficiencies for our customers, plus the abundant safety and convenience features.


For more information freecall 1800 425 438 or visit www.toyotamaterialhandling.com.au